Identified - We’ve identified an issue affecting Intercom connections for accounts hosted in the EU and AU regions. The root cause has been confirmed, and we’re working with Intercom to implement a fix. We’ll share further updates as soon as we have them.
Apr 30, 2025 - 11:27 UTC
Apr 30, 2025 - 11:27 UTC
About This Site
If there is a disruption in service, incident notes will be updated here. Note that this page does not document problems caused by widget data sources (such as Google Analytics, Zendesk, Salesforce).
Web Application
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Operational
Push API
Operational
Marketing Site
Operational
Support Site
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Operational
Support team chat tool
Operational
Support team message delivery
Operational
Widget Updates
Operational
Pusher Channels REST API
Operational
Pusher Channels Webhooks
Operational
Pusher Channels WebSocket client API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance